Company Profile
Last Updated:
Nov 17th, 2023
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About
Description
Helpshift takes today’s consumer preferences for communication to heart. Consumers care first and foremost about having their time valued by brands.
Our complete and versatile customer service solution makes us a one-stop-shop for brands to care for their customers more effectively and efficiently, while boosting customer satisfaction and engagement.
Company Coverage
pgbiz
Profile
Jan 12th, 2023
![Speaker Spotlight: Helpshift and Keywords Studios on AI in-game support for happier players](https://media.pocketgamer.biz/2023/1/120144/helpshift-team-r75x75.jpg)
Speaker Spotlight: Helpshift and Keywords Studios on AI in-game support for happier players
pgbiz
News
Mar 1st, 2017
![How The Walking Dead: Road to Survival developer Scopely approaches customer support](https://media.pocketgamer.biz/2016/7/68472/scopely-logo-r75x75.jpg)
How The Walking Dead: Road to Survival developer Scopely approaches customer support
pgbiz
News
Feb 24th, 2017
![Free to attend Mobile Retention and Engagement Gaming Summit kicks off March 1st in San Francisco](https://media.pocketgamer.biz/2017/2/74774/more-gaming-summit-2017-logo-r75x75.jpg)
Free to attend Mobile Retention and Engagement Gaming Summit kicks off March 1st in San Francisco
pgbiz
Interview
Jan 9th, 2017
![Pocket Gamer Connects London 2017 spotlight: Helpshift on why customer support is essential to successful games](https://media.pocketgamer.biz/2017/1/73290/nathan-ritchie-portait-r75x75.jpg)
Pocket Gamer Connects London 2017 spotlight: Helpshift on why customer support is essential to successful games
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Top Stories
![App Store developers can start nominating their games for featuring later this year](https://media.pocketgamer.biz/2024/2/125525/appleapp-store-logo-r50x50.jpg)
App Store developers can start nominating their games for featuring later this year
![Apple joins generative AI revolution with Apple Intelligence and ChatGPT support](https://media.pocketgamer.biz/2024/2/125479/pgb-article-apple-ai-1200x600-r50x50.jpg)
Apple joins generative AI revolution with Apple Intelligence and ChatGPT support
![Royal Match takes a sweet lead over Candy Crush as Honkai: Star Rail zooms by Genshin Impact](https://media.pocketgamer.biz/2024/6/127533/monopoly-go-candy-crush-garena-free-fire-r50x50.jpg)
Royal Match takes a sweet lead over Candy Crush as Honkai: Star Rail zooms by Genshin Impact
![Devsisters’ Chris O’Kelly talks upselling IP to fans across multiple games without cannibalization](https://media.pocketgamer.biz/2024/6/127527/chris-okelly-devsisters-ip-talk-r50x50.jpg)
Devsisters’ Chris O’Kelly talks upselling IP to fans across multiple games without cannibalization
![Hot Five: Squad Busters’ supercharged launch, Pokémon’s record revenue, and Star Wars: Hunters finally hits the target](https://media.pocketgamer.biz/2024/6/127522/hot-five-june-2-2024-r50x50.jpg)
Hot Five: Squad Busters’ supercharged launch, Pokémon’s record revenue, and Star Wars: Hunters finally hits the target
Events
Tribeca Games Festival 2024 | North America | Jun 5th |
Steam Next Fest: June 2024 Edition | Jun 10th | |
WN Conference Istanbul 2024 | Jun 11th | |
GamesForum Hamburg 2024 | Europe | Jun 11th |
ESI London 2024 | Europe | Jun 13th |
Game Con Canada (GCC) 2024 | North America | Jun 14th |
Indie Dev Play 2024 | Europe | Jun 14th |
DevGAMM Vilnius 2024 | Europe | Jun 14th |